GlobeOTA Contact & Legal Notices
Version: 1.0
Effective Date: 07.07.2026 (DD.MM.YYYY)
Last Updated: 07.07.2026 (DD.MM.YYYY)
Company: Kilobyte Corporation Private Limited
Platform: GlobeOTA
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1. Introduction
This Contact & Legal Notices page provides the official communication channels for GlobeOTA, a product of Kilobyte Corporation Private Limited.
Customers, accommodation partners, activity providers, transport partners, travel agencies, government authorities, legal representatives, and other stakeholders should use the appropriate contact channel listed below for their enquiries.
For your security, GlobeOTA will only recognize communications received through its official contact channels.
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2. Company Information
Platform Name: GlobeOTA
Owned and Operated By:
Kilobyte Corporation Private Limited
Registered Office: Kilobyte Corporation Private Limited, Gunawati, Makrana, Rajasthan - 341505.
Corporate Office:
Website:
https://www.globeota.com
Corporate Email:
business@globeota.com
Customer Support:
support@globeota.com
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3. Customer Support
Customers may contact GlobeOTA regarding:
* Hotel bookings
* Holiday packages
* Activity bookings
* Taxi and transfer bookings
* Booking modifications
* Cancellations
* Refunds
* Payment enquiries
* Technical issues
* General assistance
Support Email: support@globeota.com
Support Hours:
09 AM to 08 PM.
Where available, support may also be provided through:
* Live Chat
* Help Centre
* Contact Form
* Mobile Application
* WhatsApp Support
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4. Hotel & Business Partner Support
Accommodation partners, activity providers, transport operators, and travel agencies may contact GlobeOTA regarding:
* Partner registration
* Property onboarding
* Listing management
* Rate plans
* Inventory
* Settlements
* Commission
* Technical support
* Partner Portal assistance
Partner Support Email:
partner@globeota.com
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5. Finance & Billing
For matters relating to:
* Invoices
* GST
* Payments
* Settlements
* Tax documentation
* Billing enquiries
Please contact:
Finance Email:
finance@globeota.com
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6. Privacy & Data Protection
Questions regarding:
* Privacy
* Personal information
* Data protection
* Data access requests
* Data correction
* Data deletion
* Cookie preferences
may be sent to:
Privacy Email:
privacy@globeota.com
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7. Grievance Officer
Users wishing to submit formal grievances under applicable laws may contact:
Grievance Officer
Kilobyte Corporation Private Limited
Name: Abhishek Singh
Email: grievance@globeota.com
Grievances will be handled in accordance with the GlobeOTA Grievance Redressal Policy.
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8. Legal Notices
Legal notices relating to:
* Contracts
* Litigation
* Regulatory matters
* Court proceedings
* Arbitration
* Intellectual property
* Government communications
should be sent to:
Legal Department
Kilobyte Corporation Private Limited
Email: legal@globeota.com
Where required by law, GlobeOTA may request that legal notices also be delivered in physical form.
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9. Copyright & Intellectual Property
For matters relating to:
* Copyright infringement
* Trademark concerns
* Intellectual property rights
* Content removal requests
Please contact:
Copyright & IP Team
Email: copyright@globeota.com
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10. Security Reporting
If you discover a potential security vulnerability affecting GlobeOTA, please report it responsibly.
Examples include:
* Account security issues
* Data exposure
* Software vulnerabilities
* Payment security concerns
* Unauthorized access
Security Email:
security@globeota.com
Please provide sufficient information to help us investigate the issue.
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11. Media & Press Enquiries
For:
* Press interviews
* Media requests
* Public relations
* Brand collaborations
* Official announcements
Please contact:
Media Relations
Email: media@globeota.com
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12. Career Enquiries
Employment-related enquiries, recruitment applications, and career opportunities may be directed to:
Careers
Email: careers@globeota.com
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13. Business Development
For strategic partnerships, tourism boards, corporate collaborations, technology partnerships, or investment discussions:
Business Development
Email: business@globeota.com
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14. Official Communications
GlobeOTA may communicate with users through:
* Registered email addresses
* SMS
* Mobile application notifications
* Partner Portal notifications
* Customer Dashboard
* Official website announcements
Users are responsible for keeping their contact information accurate and up to date.
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15. Fraud Awareness
To protect customers and partners:
* GlobeOTA will never ask for your password or One-Time Password (OTP).
* Payments should only be made through GlobeOTA’s official payment channels.
* Do not share confidential information with unknown persons claiming to represent GlobeOTA.
* Report suspicious communications immediately.
If you suspect fraud, contact security@globeota.com or support@globeota.com without delay.
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16. Changes to Contact Information
GlobeOTA may update its contact details from time to time.
The latest contact information published on the official GlobeOTA website shall be considered the authoritative source.